Ways to contact us
Live chat
Our chat is the fastest way to get in touch with a member of our team. The chat icon, available 24/7, is prominently displayed on our website. Clicking on it will instantly connect you to a member of our support team who will help you resolve your issue in real time. Whether it’s a betting question, a technical issue or general guidance, our staff is trained to assist you quickly and efficiently
For users who prefer written communication or have detailed requests that require attachments, email support is ideal. You can contact us at info@1xbetapk.org. We typically respond within 24 hours. Please include as much information as possible in your email so that our staff can assist you the first time you contact us.
Phone Number
For more direct communication or for matters requiring immediate attention, you can always call our Cyprus office on +357 25 3555 55. Our dedicated phone line ensures that you will be able to speak directly to a qualified representative to assist you. The telephone helpline is open during standard business hours in Cyprus (9:00am to 5:00pm Monday to Friday).
Social Media
1XBET is active on various social media platforms including Facebook, Twitter and Instagram. You can send us a direct message or mention us in a post. We ensure that our social media channels are monitored regularly and you will usually receive a response within a few hours. In addition to queries, updates and new promotions can be found on our social media channels.
Frequently asked questions
Before contacting us, it’s worth familiarizing yourself with our Frequently Asked Questions (FAQ) section. This extensive resource is regularly updated and contains answers to a wide variety of questions. From account creation, deposit/withdrawal, betting tips to technical questions, this section is designed to provide instant answers without the need to contact our support team.
Office address
For official correspondence or if you wish to visit us in person, the address of our Cyprus office is as follows:
1XBET Offices, 587 Stadiou Street, Larnaca, 6020, Cyprus.
Please note that while visitors are welcome, for specific assistance or appointments it is recommended that you make an appointment in advance to ensure that the right staff member is available to assist you.
Regardless of which channel of communication you choose, rest assured that our team will always be on hand to assist and ensure that any problem you may have is resolved quickly and efficiently!